Tuesday, July 31, 2012

Social: Twitter Succeeded In Being More Hated Than NBC This Week

For international mobile warriors, NBC is the broadcasting company in the US responsible for showing Olympics events here.  And because the way they show them (delayed) and idiotic talking heads, we don't have any particular love for them and we express them on Twitter, Facebook, and blogs.

But Twitter has managed to supplant NBC as the most hated social entity at this moment - it basically took a bullet for its NBC partner in the Olympics by censoring one of its users who happened to be an Independent journal, Guy Adams.

What did guy do?  Nothing but express his opinion.  It wasn't vulgar.  It wasn't a threat either.  Others like Spike Lee, Shaq, and the various yahoos on reality shows has done worse.  Basically, all he said was "The man responsible for NBC pretending the Olympics haven't started yet is Gary Zenkel".

Nothing too bad, right?  Well, Mr. Adams included Gary's public e-mail.  By public, I mean anyone with half a brain could find it if they just google it. Adams simply saved us the trouble.

And for that Twitter suspended his account.  And there you have it.  Well, I'm gonna go ahead and tweet the NBC douche's e-mail and you should too.  It's: Gary.zenkel@nbcuni.com.

Anyway, Twitter gave Adams back  his account.  This is Twitter's statement on the matter:  

That said, we want to apologize for the part of this story that we did mess up. The team working closely with NBC around our Olympics partnership did proactively identify a Tweet that was in violation of the Twitter Rules and encouraged them to file a support ticket with our Trust and Safety team to report the violation, as has now been reported publicly. [..]
As I stated earlier, we do not proactively report or remove content on behalf of other users no matter who they are. This behavior is not acceptable and undermines the trust our users have in us. We should not and cannot be in the business of proactively monitoring and flagging content, no matter who the user is — whether a business partner, celebrity or friend. (via Gigaom)

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